03/18/2020 by Combined Energy Services 0 Comments
- We continue to closely monitor the updates from the Centers for Disease Control (CDC), World Health Organization (WHO), state health departments and other experts. We have increased health and safety at every local office following best practices for preventative measures.
- Many of our customers interact with us remotely, limiting the exposure between our employees. Deliveries are made to tanks outside your home or business. We strongly encourage our customers to continue to interact remotely online or over the phone. Our customer service representatives will continue to be available over the phone. You can also perform many common tasks – scheduling a home heating oil delivery, paying a bill, reviewing past invoices through our online portal or mobile apps. Visit our website for details. We recommend that you call before coming to any of our locations. The situation may dictate that we close our storefronts without notice.
- We recommend that our employees follow the Center for Disease Control (CDC) guidelines for disease prevention. These include cleaning your hands often with soap & water for at least 20 seconds or using hand sanitizer when available. We ask that our employees forgo customary handshakes and to keep a safe distance between themselves and others. Social distancing practices call for avoiding any unnecessary physical contact. Let’s say hello with a smile and not a handshake.