Customers have the right to know that the firm delivering propane or providing propane service is qualified. All installations are completed in accordance with NFPA54 and NFPA58 and all state and local codes. By signing the front of our New Customer Information Form you agree you have reviewed all the information on it and that it is accurate. You also agree to the Terms of Service and Company Policies as well as all updates posted on this website. Posted fees are accurate as of October 8, 2019 and are subject to change without notice.
Terms of Service
Customers have the right to know about any special conditions of service that would be applied to their account by their supplier. Combined Energy Services (CES) will provide service subject to the following conditions:
Payment Plans & Options
Payment Options: Customers have the right to a price quote in a format that allows for comparison shopping. CES charges for propane based on a per gallon basis. Metered service will be read in cubic feet and converted into gallons for comparison purposes. The price of propane, like any commodity, changes over time. This will affect the bill as the price fluctuates. CES pricing policies will determine how often the bill is adjusted to account for changes in cost of propane. For your convenience, we offer the following pricing options:
Customers have the right to rent equipment from Combined Energy Services or use their own equipment. The following are equipment related fees customers should expect :
Fees for service work as based on the specifics of the particular job being performed. Therefore, all prices are estimated and determined on a case by case basis. When estimates cannot be provided, all work will be furnished on a time and material basis at our current prevailing rate. Contact the office to get the minimum hourly rate.
Other Charges That May Occur:
Discontinuance of Propane Service
Customers have the right to change suppliers if they are dissatisfied with the price or services offered. The following conditions apply to a discontinuance of service:
Disconnection of Service – Non Payment: Customers have the right to be notified seven days prior to the disconnection of service for nonpayment.
Energy Assistance Programs: The following agency has programs available to assist low-income households with their energy bills. For more information, please contact directly: Low-income Home Energy Assistance Program (LIHEAP) or call 1 (800) 510-3102.
**All Tracpipe installations require bonding by the customer’s electrician**