Combined Energy Services
 

PAYMENT OPTIONS:

At the time of delivery, our delivery driver will leave a metered delivery ticket / invoice and return envelope for your payment.  This invoice will show:

  • date & time of delivery
  • product delivered & number of gallons delivered
  • price per gallon
  • total cost including regulatory compliance charge & tax if applicable
  • discounted balance if paid in 10 days
 

CREDIT TERMS:

  1. Renters:  Customers that rent their home are required to have one of the following:
    1. Security advance payment on the account which covers the next scheduled delivery amount in dollars.
    2. Valid credit card on file
    3. Join our Balanced Budget Payment Plan  (link)
    4. Join our Pre-Pay Price Protection Plans  (link)
    5. Fuel oil customers may pay COD with a pre-determined delivery appointment.
  1. Home Owners / Businesses:   with a CES Credit approved account, you can choose any of the payment options below.  If your credit is less than spotless or simply unapproved, you would have the same options as #1. 

          Download CES Credit Application

CES offers several methods to manage your fuel your bills:

a.  Bill-Pay On-Line:
Click here and make a secure payment on-line. 

b.  Automatic Bank Account Payment   (CES ACH Authorization Form)
Paying your bill has never been easier with electronic funds transfers (EFT) from your selected checking or savings account.  No more check writing, no more postage and more importantly no more worrying about late charges.  Have your payment automatically drafted from your checking or savings account.  An e-mail receipt will be sent to let you know that a payment has been received. Please click and download the CES ACH Authorization Form above, fill out and mail back to the CES office to enroll. 

NOTE: Propane & Fuel Oil Customers will receive an additional .05 cent discount per gallon when allowing CES to auto draft your bank account within 24 hours after delivery date. (This is in addition to the .20 cents per gallon prompt pay discount!)

c.  Automatic Credit Card Billing   (CES Credit Card Authorization Form)
CES can automatically bill your Visa, Mastercard or Discover card after each delivery.  We safely store your information on file and bill your credit card.  An e-mail receipt will be sent to let you know as soon as it’s made.  Please click and download the CES Credit Card Authorization Form above, fill out and mail back to the CES office to enroll.

d.  Mailed Payment: 
Our delivery driver will leave your invoice at the point of delivery along with a return payment envelope for your convenience.  We accept payment by US Mail of either check or money order to any CES office. 

e.  Credit Card – Call-In or On-Line Bill Pay
Payment can be made by major credit card by calling our offices or using the convenient on-line Bill-Pay form   (click here)

f.  Payment in Person: 
You can pay in person with cash, money order, check, debit card or credit card at anyone of our offices:

  • Monticello, NY:   216 E. Broadway       
  • Liberty, NY:      8 Oak Street
  • Dingmans Ferry, PA:   1483 Route 739

Balanced Budget Payment Plan: Smooth out winter’s heating bills! 

CES offers a convenient 10-12 month even payment plan for our propane & fuel oil customers that allows you to spread the big heating bills out and has the added protection of having a fixed or capped price during the winter months if you choose.  We calculate your estimated consumption, determine a budgetable monthly payment amount.

Pricing Options: 
Our budget-pay customers have the choice of three options for how we provide your fuel during the “heating months”  (Oct 1st – April 30th):

  1. Fixed Price Budget Plan:  You pay one price for the entire winter that won’t go up or down over the entire heating season.  This plan normally has the best price.
  2. Capped Price Budget Plan:  This plan is for people that think the fuel market might drop during the heating season.  This plan gives you a “capped price” that you know you’ll never pay more than, but also allows you to get a lower price if in-fact the market does drop below the expected rate during the winter.  The price cap is normally approximately 25 cents higher per gallon than the fixed price program. 
  3. Market Rate Budget Plan:  This plan allows your price to float up & down with the fuel market

 

Payment Options:

  1. Pay-by-check: we can send you pre-printed return envelopes which you return with your payment each month.
  2. * Automatic Credit Card or Debit Card Billing
  3. Automatic Bank Draft (EFT) from your selected checking or savings account.    

* Note:  Credit card customers may be charged an additional $ XX per gallon for payments on budget or pre-pay accounts 

Pre-Pay Price Protection Plans:

Pay for all your fuel in advance of the season for the best possible rate!

CES has been the leader in Price Protection Plans for over 18 years by securing your fuel months ahead of time through both contracts with wholesale fuel suppliers to ensure we have the fuel when you need it in the winter months and through financial protection on the NYMEX futures exchange.  Unlike many companies that have either not honored their price plans or simply vanished during the heating season with their customer’s pre-pay monies, CES is proud to offer our program for almost two decades, saving our customers millions of dollars! 

We add your monthly gallon requirements with hundreds of other CES customer’s to purchase winter contracts in 42,000 gallon allotments.  This ensures we know EXACTLY what our costs will be months in advance.  (winter months are Oct 1st thru April 30th). 

In 2007-08, our fixed price customers saved over $0.85 per gallon at the peak over the ‘regular’ home heating market. 

Choices:     Fixed or Capped Pre-Pay Plans
  1. Fixed Price Plan:   One payment, one price for the entire heating season.         
    Your price is guaranteed not to move regardless of the market conditions.    This program has proven to be the best bet most winters since more often than not, the price of fuel does not come down during the winter heating season.  The fixed price plan removes the unpredictability of heating bills and has proven to be a winner over 80% of the time. 
  2. Price Cap Plan:   This plan comes with a “capped” price you will pay
    during the heating season, but offers the “down side” advantage of a lower
    price if the market drops during the heating season. 
We contract for the actual gallons you ’ll need for the winter months ahead of time and then purchase “putt options” on the NYMEX market that allow us to offer you a capped rate, but also the advantage of paying the local “market rate” if the prices drop during the winter.  The capped price plan has a capped price which is approx $0.25 higher than the fixed price plan since this ‘put option’ is really insurance that allows you to take advantage if the market drops.  We have to pay for this ‘insurance’, thus the higher price.
     
 

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