Combined Energy Services


CES Customer Login
 
Manage Your Account Online
Read What Our Satisfied Customers Have To Say!

Comment Sent On April 20th 2013: 

Kenneth Osterman – Dingmans Ferry, PA:

Everything was great! Happy with service and everything has been working wonderful.

Comment Sent On April 20th 2013: 

Anthony Guidice – Shohola, PA:

Tom did a great job, explained everything to him so that he could understand what had happened and how he was fixing it.

Comment Sent On April 20th 2013: 

Helen Lotorto – Branchville, PA:

I am very satisfied with the Early Bird Cleaning and Service Program.

Comment Sent On April 20th 2013: 

Carmen Schembri – Dingmans Ferry, PA:

Technician was friendly. The service was great and I am very happy with the work! 

Comment Sent On April 15th 2013:

Franklin Lee – Callicoon NY:

 

Service Tech did a good job! 

 

Comment Sent On April 5th 2013:

Louis Barbanera – Bethel, NY:  

Jim did a great job and I am very happy with his work! 

Comment Sent On April 5th 2013:

Gerald Barnard – Monticello, NY:

Kenny and Ian did a great job! I am very happy with how my furnace is working.

Comment Sent On April 5th 2013: 

Veronica Revenco – Livingston Manor, NY:

 

Everything is fine. Kenny is a good worker.

 

Comment Sent On April 5th 2013: 

Nicholas & Susan Trotta – Livingston Manor, NY:

 

Stove is working fine and both technicians where good.

 

Comment Sent On April 5th 2013: 

Lori Wendt – Hurleyville, NY:

Things are working well and technician was good too!

 

Comment Sent On April 4th 2013: 

Heather & Thomas Fassell – Wurtsboro, NY:

 

Ian is a great technician and things are good!

 

Comment Sent On April 4th 2013: 

George Hammel – Ellenville, NY:

 

Jim was great and the job he did was super.

 

Comment Sent On April 4th 2013: 

Michael Roycroft – Greenfield Park, NY:  

Technician  was good, cleaned up everything after the job was completed and heat is working nicely. 

Comment Sent On April 4th 2013: 

Ron Goldburg – Jeffersonville, NY:

Everything is good and tech was great!

Comment Sent On April 1st 2013:   

Albert Bensusen – Smallwood, NY:

I found that your service to my cabin has been excellent!

Comment Sent On March 23rd 2013: 

John Sidney – Lake Hopatcong NJ:

Very happy with your service, Technician was  very professional and explained everything he did to me.

 

Comment Sent On March 23rd 2013: 

Sandra Lentini – Dingmans Ferry, PA:

Service was great!

Comment Sent On March 17th 2013:  

Marilyn Neptune – Swan Lake, NY:

Quick and friendly!

Comment Sent On March 16th 2013:

Ron Goldberg – Jeffersonville, NY:

Hello,

Please note that a service tech by the name of Matt came to my house at Hubert Road, Jeffersonville on Sunday to repair my Barn Heater. Matt was timely, courteous, knowledgeable and a real pleasure to deal with. In this day and age where customer service seems to have all but disappeared, Matt is a keeper for your company!!!

Many thanks,

Ron

Comment Sent On March 13th 2013:  

James Danko – Dingmans Ferry, PA:

Nice job!!

Comment Sent On March 12th 2013: 

Witold Kotlarz – Milford, PA:

Thank you!

Comment Sent On March 12th 2013: 

William Wyss – Narrowsburg, NY:

Very pleased with your employees. Very kind and everything worked out very well. 

Comment Sent On March 12th 2013:

Witold & Elizbieta Kotlarz - Sunrise Lake / Dingmans Ferry, PA:

Installed new hose on BBQ. Spoke with Mrs. Kotlarz – she was happy with the work and the technicians. 

Comment Sent On March 11th 2013:  

Elwood & Marilyn Bond – Honesdale, PA:  

Spoke with Marilyn, we serviced her boiler and electric generator, said service was excellent.

Comment Sent On March 9th 2013:  

Syed Jafri – Liberty, NY:

Job was done properly and on time. Pleasure to do business with CES. Thank you.

Comment Sent On March 7th 2013: 

Edward Calabrese – Milford, PA:

Service was excellent!

Comment Sent On March 4th 2013:

Martin Langbein – Milford, PA:

Tom and Ed could not be more helpful. They were prompt and had the job completed in short order. They explained and showed me exactly what they had done. 

Comment Sent On March 4th 2013: 

Bob Hope – Newton, NJ:

Bob said the techs were clean and thorough and that the unit was working correctly at this time and said thanks for following up.

Comment Sent On February 25h 2013: 

William Familia – Livingston Manor NY:

Thank you!!

Comment Sent On February 20th 2013: 

Joseph Vultaggio – Parksville NY:

Reliable and very capable, and we would recommend to others. Thank you.

Comment Sent On February 19th 2013:

Esther Kaplan – Kauneonga Lake, NY:   

Tech (Jim) did a great job.   

Comment Sent On February 19th 2013:  

Larysa Dyrszka – White Lake, NY:   

Your techs were great, did a great job. 

Comment Sent On February 17th 2013:  

Peter Koulikourdis - Narrowsburg, NY (and Franklin Lakes, NJ):

He was very happy with our service work and how fast we got there.

 

Comment Sent On February 15th 2013:  

Richard Harbison – Rock Hill, NY:

Very happy with our work! 

Comment Sent On February 14th 2013:  

UTA of KJ – South Fallsburg NY:

Tiffany is usually the rep I contact. She’s extremely nice and pleasing. It’s a pleasure to deal with Combined Energy Service since I’m working together with Tiffany. Thank you.

Comment Sent On February 12th 2013:  

Paul Hadatschi – Grahamsville, NY:

“I would like to compliment Dawn for her excellent customer service. While she is tough and assertive, she is my "go to" person in the Monticello office. A shout out also to Paul of your service department and Pete Drobysh who have fielded my technical questions”. 

Comment Sent On February 12th 2013:  

Norman Duttweiler – Liberty NY:

We depend on CES during the winter to monitor our heating since we spend the winters out of Sullivan County. You do a great job and give up enormous piece of mind. Thank you.

Comment Sent On February 11th 2013: 

John Donahue – Milford, PA:

Always a great job!

Comment Sent On February 7th 2013:

Camp Speers – Dingmans Ferry, PA:

They have always been pleasant and helpful and very understanding. Thank you! 

Comment Sent On February 7th 2013:  

Jack Perkins – Monticello NY:

Excellent job. Keep up the fast response and good service.

Comment Sent On February 7th 2013:  

Saint Peter’s Church – Monticello, NY:

Thank you!

Comment Sent On February 6th 2013:  

Brad Harder – Youngsville, NY:

The service tech was excellent.

Comment Sent On February 4th 2013:  

Daniel Hertz Jr – Claryville, NY:

Very professional – thank you.

Comment Sent On February 3rd 2013: 

Dr. Roy Bertolet – Hawley, PA:

Dear “Boss Man”: I have a couple of thoughts that I would like to share with you relative to the installation of the conversion of the heating system in my home from electric to propane gas. You have an outstanding employee in Jim Sisco. He is a “Company Man” so to speak. He is a hard worker, ethical, honest, client oriented and very knowledgeable. He is what I call a peoples person. You are very fortunate to have him in your organization. Throughout installation of my new heating system Jim was always honest and responsive to all questions I asked throughout the duration of the project.

I am further impressed by the fact that Jim makes it a point to briefly stop by the house when he is in the area to make sure that everything is functioning OK and that I understand the operation of the heating plant.
I wish that I were so lucky to have such a person on my staff in my working days. I noted that Jim also has the ability to instill his enthusiasm into your employees under his management. All the workers were hard working and courteous.

Thanks! It has been nice doing business with you and your staff. Sincerely, Roy D. Bertolet 

Comment Sent On February 1st 2013:  

M & V Eagle Enterprises – Monticello NY:

Kenny is a very capable technician. He diagnosed the problem quickly and solved our heating problem.

Comment Sent On January 31st 2013:  

Joseph Albanoski – Dingmans Ferry PA:

As a new customer we were impressed with your timely help and service in our time of need. Thank you! 

Comment Sent On January 31st 2013:  

Debby Antonio – Otisville NY:

Thank you! 

Comment Sent On January 31st 2013:  

Mark Sanok – Grahamsville, NY:

Jim Wells is one of the best tech's i have ever seen! I have a very finicky Burnham direct vent system, and he ALWAYS services it to perfection. Prior to CES/Jim, I would always have to have the repairman come back multiple times, and at times find someone else. One time it was so poorly adjusted I had soot all over the back of my house with WHITE siding. Thanks to Jim.....this has never happened in almost 10 years of service! 

Comment Sent On January 29th 2013:

Robert Glasser – Woodbourne NY:

Very pleased with the service technician! 

Comment Sent On January 29th 2013:  

Andy Kogler – Mountaindale, NY:

“the service work was great and we love CES”. (18 year CES customer) 

Comment Sent On January 28th 2013:  

Douglas Phillips - Bethel, NY (and Chappaqua, NY):

Mr. Phillips said the service was ‘great’. 

Comment Sent On January 28th 2013: 

Brad Harder – Youngsville, NY:

Your tech did great work. (Has four locations supplied by CES). 

 

Comment Sent On January 24th 2013: 

Chris Young - Tafton, PA: 

Spoke with Christopher in the office to tell them that the techs (Tom & Dan) did a great job at his house!

Comment Sent On January 23rd 2013:

Robert Honicker – Dingmans Ferry, PA:

"...spoke with Robert, said the service was great”.  

 

Comment Sent On January 23rd 2013:

Ron Niemeyer – Sunrise Lake / Dingmans Ferry, PA:

“...spoke with Ron, said service was great and everything is working fine now”. 

Comment Sent On January 21st 2013: 

Marilyn Rosenthal - Traces of Latimore / Dingmans Ferry, PA:

    “Service is excellent - without a question. I am very pleased with the efficiency, knowledge, kindness & patience in answering questions of the entire CES staff. Thank you for your excellence”. 

Comment Sent On January 17th 2013: 

 Marilyn Rosenthal: Dingmans Ferry, PA: 

Marilyn called, said the service wasn’t good or satisfactory, said it was excellent, we are very nice and we kept in contact continually, and that I’m “terrific” (Taryn).  

Comment Sent On January 16th 2013:

Larry Stern – Yulan:

Your tech was great and I still have heat.  

Comment Sent On January 15th 2013:  

Carl Matyus – Smallwood NY:

Matt did a very good job. I was satisfied with his work.

Comment Sent On January 10th 2013:

Frank Ruggiero - Mast Hope, PA & Brooklyn, NY:

“your staff is real easy to work with” 

Comment Sent On January 10th 2013:

Sister Anne Toomey (Sisters of St. Dominic) – Forestburgh, NY:

“...furthermore, both office and road crew are the nicest people I’ve ever encountered” 

Comment Sent On January 10th 2013: 

Sally & Joe Crapanzano: Sunrise Lake / Milford, PA: 

Said we did a great job on her generator installation!

Comment Sent On January 10th 2013:  

Charlie & Vera Kracker – Montgomery, NY:

Your techs did a great job!

Comment Sent On January 9th 2013:

Joan Carillo – Dingmans Ferry / Wild Acres, PA:

I was extremely satisfied with the service by the office staff and the technician. He arrived at my home within ten minutes. Thanks for everything! 

Comment Sent On January 9th 2013:  

Charlie Johnston – Livingston Manor NY:

Thanks very much. Your guys were great.

Comment Sent On January 8th 2013:  

Action Toward Independence – Monticello NY:

We were pleased with the prompt service/response to our heat outage in subfreezing temperatures.

Comment Sent On January 7th 2013:  

Rowley Development Corp – Rock Hill NY:

Each person we have dealt with was friendly and helpful!!

Comment Sent On January 6th 2013:  

Linda Mole - Cuddebackville NY:

Jim Wells always goes above and beyond with helping me out! I trust his insight and abilities in not only servicing the furnace but figuring out problems when they occur!

Comment Sent On January 5th 2013:  

Jon Pomeroy – Napanoch NY:

Tech Ruben was very professional and meticulous about his work. Would recommend and prefer him for future work.

Comment Sent On January 3rd 2013: 

Norton Hyman – Monticello NY:

The service was done promptly and in a timely manner.  Service had to wait for a part – tech rigged it so that we could have heat while waiting. Thanks for always being there!!

Comment Sent On January 3rd 2013:  

Donna Stanley – Accord, NY:

Your technician (Rubin) did a good job.  

Comment Sent On January 3rd 2013: 

Andrew & Carol Ranaudo – Cochecton, NY:

Technician Kenny did a great job with the annual furnace tune up. 

Comment Sent On December 31st 2012: 

Lela Ruggeri - Swan Lake, NY:

Called to let us know that she was VERY pleased with the technician (Jim) that was there. He was very thorough, very polite and did a great job.  

Comment Sent On December 26th 2012: 

Linda Mole – Cuddebackville NY:

Jim was the service man, he always finds the problem with my furnace and he is extremely thorough. Explanations are technical and he translates so I understand!

Comment Sent On December 24th 2012: 

Mike Avery Sr. – Woodbourne NY:

Great service and helpful. 

Comment Sent On December 24th 2012:

Elyse David - Neversink, NY:

Repair worked well, tech (Kenny) was great.

Comment Sent On December 19th 2012: 

Flora Bockman – Hurleyville, NY:

Technician Rubin did a great job with servicing the oil furnace and running new propane lines.  

Comment Sent On December 19th 2012: 

Werner & Renate Stenger – Shohola, PA:

Thank you for your quick and efficient service. 

Comment Sent On December 19th 2012: 

Rex Boyce – Mongaup Valley NY:

Your staff and technicians are very good to me. 

Comment Sent On December 19th 2012:

Phyllis Blumenthal – Jeffersonville, NY:

Your tech (Brian) did a good job and everything is working fine now.  

Comment Sent On December 18th 2012: 

Lawrence Katz – Liberty NY:

Very happy with the service men. I think they went out of their way to help.

Comment Sent On December 15th 2012:    

Joyce O’Dowd – Forestburgh NY:

Everything is fine!

Comment Sent On December 14th 2012:   

Wanda Silva – Livingston Manor NY:

Your staff is always kind and patient. It’s  a comfort to know I have someone to rely on. And in all the years I have done business with you, you have never let me run out of gas. Thank you. Service tech was very professional and courteous.

Comment Sent On December 13th 2012:   

Peter Williams – Milford PA:

As always you did an excellent job. Thank you.

Comment Sent On December 13th 2012:  

M. Upchurch – Dingmans Ferry, PA / Pocono Lake Forest:

“This was the second time this technician (Tom V) came to our home. He was great both times. Friendly, courteous and clean. Answered all questions, overall an extremely good experience. Everyone involved was great!”  

Comment Sent On December 12th 2012: 

Marash Krashniqi – Kiamesha Lake NY:

Thank you for good service. 

Comment Sent On December 12th 2012:

Joe & Lorraine Suresky – Goshen, NY:

Your techs did a great job on the installation. 

Comment Sent On December 11th 2012: 

Elizabeth Holden – Wolf Lake / Wurtsboro, NY:

Installation was great, tech (Brian) was wonderful. 

Comment Sent On December 11th 2012:  

Charlie Breiner – Claryville, NY:

(20 yr CES customer) The tech (Steve) did a great job, always happy with our work.  

Comment Sent On December 7th 2012: 

Charles Curcio – Cochecton NY:

As usual – great service. The people really care about the customers.

Comment Sent On December 7th 2012: 

Bea Brother – Monticello NY:

Thank you! Have a good winter!

Comment Sent On December 4th 2012:

John Connolly – Kerhonkson NY:

Very courteous and respectful. Good job.

Comment Sent On December 4th 2012:

Bruce Crowell – Wurtsboro NY:

Good job. 

Comment Sent On December 2nd 2012:  

Barbara Slater – Woodbourne NY:

I have always received prompt & efficient service from Combined Energy Services.

Comment Sent On December 1st 2012: 

Michael Swenson - Circleville, NY:

“Great company & great people” 

Comment Sent On November 29th 2012:   

Eugene Iovine – Swan Lake NY:

Service was very efficient and knowledgeable and polite.

Comment Sent On November 26th 2012:   

Aranka Bunce – Mongaup Valley NY: 

Good job!

Comment Sent On November 26th 2012:

Mike McDoal – Livingston Manor NY:

We thank you for the prompt response during the past storm.   

Comment Sent On November 23rd 2012:  

Carmen Williams – Milford PA:

I have been dealing with your technicians for several years with total satisfaction. Thank you.

Comment Sent On November 21st 2012: 

Allan Sanford – Wurtsboro NY:

Your tech did a great job, very happy with our work.  

Comment Sent On November 20th 2012: 

Sharon Rider – Loch Sheldrake NY:

Always excellent service. You get a gold star and a big thank you. 

Comment Sent On November 20th 2012:  

The Bethel Store – Bethel, NY:

Your techs did a great job. 

Comment Sent On November 19th 2012: 

Raymond Kennedy – Wurtsboro NY:

Very prompt service, excellent techs! Thank you! 

Comment Sent On November 19th 2012: 

The Morgan House – Bridgeville, NY:

Service tech Ian did a great job.

Comment Sent On November 19th 2012: 

Charles Tompkins – Montgomery, NY:

Service techs Bill & Chet did a fine job, great workers! 

Comment Sent On November 18th 2012:

Norman Kantrowitz - Rock Hill NY:

Excellent staff, clean, professional, knowledgeable. Would highly recommend to family and friends! 

Comment Sent On November 18th 2012:

Virginia Scott – Rock Hill, NY:

Service tech Ian did a very thorough job, he is a very good service tech.  

Comment Sent On November 18th 2012:

Geri Orr, AVP of Professional Services – Catskill Regional Medical Center:

To the Taylor & CES Family: On behalf of the Catskill Regional Medical Center’s Women’s Health Center we would like to thank for your very generous donation on behalf of our continued efforts to promote breast health awareness and breast cancer diagnosis. Your commitment to our community, organization and patients is appreciated and we will continue to use your donation to promote breast cancer awareness and detection. Sullivan County and CRMC are lucky to have folks like you!! Thanks! 

Comment Sent On November 17th 2012:

David Lambert, Dingmans Ferry, PA (Staten Island, NY):

Your service tech Tom has been to my home before on other service matter and has always been a true professional.   

Comment Sent On November 16th 2012:

Joseph S DiPietro, Birchwood Lakes / Dingmans Ferry, PA: 

Mr. Taylor,

I am inclined to commend your staff again.

My propane furnace would not ignite and produce heat for my home. I called Lynn and a technician was dispatched to my home. The first technician diagnose my concern, the following day another technician came and made the repair.

Every CES employee I came in contact with during my concern was professional, kind and courteous. I was impressed with the technicians abilities. Your technicians really know their stuff and that kind of knowledge and experience is priceless. I would never even think of calling anyone else to repair my furnace, only CES technicians.

I have been recommending your services to everyone I know for years and I will continue to do so.  CES truly takes care of it customers!

Thank you for a wonderful experience again! 

 

Comment Sent On November 16th 2012:  

Peter Chester – Monticello, NY:

Service tech (Kenny) did a great job on his annual burner cleaning & tune-up. 

Comment Sent On November 16th 2012: 

Michael Mellett – Pond Eddy, NY:

Your service tech Brian did a great job, very happy with the installation. 

Comment Sent On November 14th 2012:  

David Bunce – Monticello, NY:

Technician Ian did a great job, very satisfied. 

Comment Sent On November 14th 2012:  

Brett Carter – Cragsmoor, NY:

Our tech did a great job, always happy with our work. 

Comment Sent On November 14th 2012:  

Wanda Silva - Youngsville, NY:

Been a CES customer a long time and very happy with our service. 

Comment Sent On November 12th 2012:  

Edward Bracher – Kiamesha Lake NY:

I want to compliment your technician Ruben who tried everything to be helpful. 

Comment Sent On November 12th 2012:  

Nancy Lear - West Milford NJ:

The guys (Chris & Dan) were polite, patient, kind and professional. A true pleasure. Thanks!

Comment Sent On November 9th 2012:   

Makovic Homes – Parksville NY: 

We love CES and Paul!

Comment Sent On November 7th 2012:  

Paul Cuccolo - Milford PA:

Tom and Chris are great guys.

Comment Sent On November 6th 2012: 

Joyce O’Dowd - Forestburgh NY:

CES is a wonderful company. I have complete confidence all through the years of the service rendered. Thank you. 

Comment Sent On November 6th 2012: 

Jack Benjack -  Wantage NJ:

Lynn was courteous and took the time to explain. Jim Sisco is very professional and very knowledgeable.  

Comment Sent On November 6th 2012: 

Christopher Hummel - Monticello NY:

I love you guys! 

Comment Sent On November 4th 2012:

Linda Kunnemeyer - Milford, PA:

Great office staff, great techs, great drivers, great company. 

Comment Sent On November 4th 2012:

Joyce Salimeno - Masten Lake, NY:

You guys are without question THE BEST!!!  .... We really appreciate you, Mike & your great staff!!!  Joyce & Mel   

Comment Sent On November 2nd 2012:

Pete Getzoni - Napanoch, NY:

Just wanted to let you know that I got a call from a customer’s neighbor who highly recommended us.  He told Mrs. Dominick Pellicci to call us; said he loves our company and always gets good service from the office staff to the drivers... She currently uses another big company (they recently sold out to the big co).  She called them for a delivery for their generator and was told it would take up to 48 hours.  When they didn’t show up; she called again and got a rep that said she was 200 miles away that told her she was given wrong information and it will take anywhere from 3-5 business days to get her a delivery.  Told her we are treating generators as a priority and we may not get there the same day a customer calls but we are doing our best to get there within a day or two. I sent her a credit app and she will probably be switching to us.

 

He also just want to say that I think our drivers need a HUGE thank you, pat on the back etc, etc, etc... for running crazy this week in order to get our customers their deliveries!! I know that we are going crazy taking the calls but they are actually making it happen!!

Comment Sent On November 1st 2012:

Gifford Booth - Forestburgh, NY:

(fuel oil & propane customer)  came in this morning-  wanted to thank us, and let us know how much he appreciates the terrific job that we have been doing with getting him a delivery for his generator and answering their questions when they called. 

Comment Sent On November 1st 2012:

Michael Leonard - Branchville, NJ:

Your service tech was very helpful. 

Comment Sent On October 26th 2012:  

Peter Curtis,  Lake Huntington NY:

The technician Tom was really great! Thanks. Thank you for giving us peace of mind! Thanks!

Comment Sent On October 25th 2012:  

Glenn Christiansen,  Glen Spey NY:

We are completely satisfied with your service at Mohican Lake Trail. Thank you.

Comment Sent On October 24th 2012: 

Nancy Richter – Smallwood NY:

Everyone in office is always nice and helpful when I call. Spoke with Jessice just today and she was great. 

Comment Sent On October 24th 2012:

Paul Cuccolo, Pocono Mtn Water Forest, PA:

Your service techs Tom & Chris are great guys! 

Comment Sent On October 23rd 2012: 

Michael Leonard, Dingmans Ferry PA:

Tech was very helpful!

Comment Sent On October 23rd 2012: 

Alan Carver,  Parksville NY:

Good & friendly service. Also very prompt response and delivery.

Comment Sent On October 22nd 2012: 

Thelma Richards,  Harris NY:  Everyone that I have had the pleasure to speak with has treated me with the upmost respect and professionalism. They know what and how to do their job and did it without hesitation. Leaving my home without any damage to the grounds. Thank you for having a wonderful group of people working for you.

Comment Sent On October 19th 2012:  

Marilyn & Leonard Steinhardt, Bethel, NY:

Work was great and the tech was great.  Thanks. 

Comment Sent On October 19th 2012: 

Brian Lawler, Roscoe, NY:

Heat is working and tech was great.  Thank you. 

Comment Sent On October 18th 2012:  

Sean Boyes, Parksville NY,

Very professional service techs. Thank you.

Comment Sent On October 18th 2012:  

Gary Cormier, Callicoon Center NY:

The technician was very polite, clean and efficient.

Comment Sent On October 17th 2012: 

Dennis Schultz,  Dingmans Ferry PA:

 Lynn & Christine are by far the most helpful and pleasant representatives of any company I have ever dealt with. They are both compassionate. They would know what I mean! Also Tom V is extremely professional, friendly and very well at his profession. 

Comment Sent On October 17th 2012:

Tami Shaver, Claryville, NY:

Your service tech Jim is fantastic. Never had a problem with Paul or his team’s service – second to none! They have always responded to my urgent situations in a timely and competent manner!  

Comment Sent On October 10th 2012: 

Karen Daguano, Neversink NY:

The service was excellent & the technician was excellent.  

Comment Sent On October 9th 2012: 

Cannie D's, Neversink NY:

Your people are really wonderful!  Thank you.

Cannie D.

Comment Sent On October 9th 2012: 

Mark E. Spina, Wurtsboro NY:

 

Dear Combined Energy Services,

 

I would like to take this opportunity to thank your company for continued outstanding service.  As a customer in Wurtsboro, NY I have had only EXCELLENT communication and response from your Monticello, NY office.

 

I would also like to recognize both Jim Wells and Mike K. who not only assisted with my service needs but took the time to explain my system and give me trouble shooting tips in order to help me better communicate my needs to your company.  Both of these employees have done an excellent job and I thank you for that! 

I look forward to continuing to use Combined Energy for my gas and service needs and will share my satisfaction with your company with my local friends and neighbors.

 

Thanks again for providing me with outstanding service.

 

Comment Sent On October 8th 2012:  

Marilyn & Leonard Steinhardt, Bethel NY:

The work was great and so was the tech. 

Comment Sent On October 8th 2012:  

Brian Lawler, Roscoe NY:

"...tech was great" 

Comment Sent On October 1st 2012: 

Joey Drillings, Woodbourne NY:

Jason your oil driver did and excellent job with the delivery today.  Thank you. 

Comment Sent On September 26th 2012:  

Dwayne Turner, Woodbourne NY:

Ian was great he did a great job! 

Comment Sent On September 26th 2012:

Dick Gibney, Forestburgh NY:

The tech was great and did a good job! 

Comment Sent On September 26th 2012:  

Joan Stanton, Monticello NY:

We did a great job and it is working fine. 

Comment Sent On September 25th 2012: 

Kinnebrook Mobile Home, Monticello NY:

CES always does a great job! 

Comment Sent On September 24th 2012:  

Louis Barbanera – Bethel NY:

Jim Wells is excellent technician.

Comment Sent On September 20th 2012:

Christine Meyers, Eldred NY:

I am always happy with our work! 

Comment Sent On September 20th 2012:

Dawn Thompson, Eldred NY:

I am very happy with the work you did.  Thank you. 

Comment Sent On September 20th 2012:

Harold Thompson, Wurtsboro NY:

Techs did a very good job and I am very happy with the work. 

Comment Sent On September 19th 2012:

Herman Kahn, Woodbourne, NY:

Everything is good and tech was great.

Comment Sent On September 19th 2012:

Willie Godley, Monticello, NY:

System is working good and tech was good too.

Comment Sent On September 19th 2012:

Louis Barbanera, Bethel, NY:

Service work was great and so was Jim.

Comment Sent On September 19th 2012:

Nikolaos Hiotakis, Parksville, NY:

Work was good and service tech was good too!

Comment Sent On September 19th 2012:

Kevin Maher, Wurtsboro, NY:

Everything is working fine and the techs were great!  Thank you.  

Comment Sent On September 17th 2012: 

Stuart & Vivian Frank, Bloomingburg, NY:

Did great work Jim was great!

Comment Sent On September 17th 2012: 

Robert Sullivan, Smallwood, NY:

Everything is fine and tech was great! Thank you. 


Comment Sent On September 6th 2012:

Heriberto Ortiz, Woodbourne, NY:

Dear Tom:  I want to commend you and your company on your ongoing excellent service.  I’ve been your loyal customer since my wife and I built our home in 2004.  CES has shown to be an excellent choice on my part.  I had my tanks swapped for 2 new ones and the man you sent, Brett, did an outstanding job.  Although challenged by an incline that was steep leading to the tank location, Brett managed with a little strategy to place the tanks exactly where they had to go. Thank you for the new tanks and great service.  

Comment Sent On September 6th 2012:

Barbara Rossi, Rock Hill NY:

Kenny and Mike did a great job! 


Comment Sent On September 1st 2012:

Gayle Metzger-Hauser, Montgomery NY:

Mike –  (your service tech) Jim was very meticulous in searching for a minor “leak” which he located. He was extremely pleasant and explained everything he did. He went above & beyond in showing us the main tank valve and how to shut it off in an emergency.  I know how much I enjoy receiving ‘at-a-boys’ for my staff, so I hope you’ll pass this onto Jim for me.  

Comment Sent On August 25th 2012:   

Alvin Salton, White Lake NY:

CES has always give us excellent service. 

Comment Sent On August 23rd 2012:

Joseph and Susan Feal, Loch Sheldrake NY:

The tech Brian was great and knows what he is doing.

Comment Sent On August 24th 2012:  

Edward Deitch, Rock Hill NY:

Thank you. 

Comment Sent On August 20th 2012: 

Mike Feinstein, Monticello NY:

Things are great!  Ed and Pete did a great job!

Comment Sent On August 15th 2012:

John Makovic, Monticello NY:

We are so pleased with the service that has been provided to us and to our customers. Over the last 10 + years we have been able to depend on your company’s services and friendly staff. With the exceptional service that we have been provided we have never been reluctant to recommend your services to our customers knowing that they will be provided with exceptional service. Thank you again and we look forward to our future.  

Comment Sent On August 15th 2012:

Frank Barrett, Dingmans Ferry PA:

The 2 techs were pleasant, friendly and knowledgeable. They were very helpful. 

Comment Sent On August 8th 2012:   

Nicholas Russo, Dingmans Ferry PA:

Already recommended your company to my neighbor.

Comment Sent On July 26th 2012:  

Curtis Mann, Chester NY:

Jim is an excellent tech and a real plus for your company. 

Comment Sent On July 25th 2012:  

Christene Myers, Eldred NY:

I have always had excellent service from Combined Energy. 

Comment Sent On July 13th 2012: 

Jon Mausling, Westtown NY:

Jon called and said we did a great job and the techs were great.  Did really nice work! 

Comment Sent On July 13th 2012:

Moshe Cohen, Monticello NY & Brooklyn NY:

Moshe called to thank the delivery department for going out of their way in making a delivery to them today as they were out of propane.  

Comment Sent On July 12th 2012:

Chris Aston, Samsonville NY:

Chris called and said we did a great job and was very happy with the service! 

Comment Sent On July 12th 2012:

Seymour Fertig, Monticello NY:

It took a few weeks for the technician to come. When he came he was great.  

Comment Sent On July 11th 2012:  

Richard Heydenburg, Forestburgh NY:

Richard called to say he was very happy with the service and the tech.

Comment Sent On July 7th 2012:   

Donna Conklin, Grahamsville NY:

The office people were very nice, polite and helpful. Kenny was prompt, respectful, helpful , tidy and polite and I would recommend him and your company anytime. Thank you. 

Comment Sent On July 6th 2012:   

Christene Myers, Eldred NY:

I have always been very satisfied with the service from Combined Energy. 

Comment Sent On July 3rd 2012:   

George Edelen, White Lake NY:

We appreciate your fine service. 

Comment Sent On June 29th 2012:  

Bob Mierop, Grahamsville NY:

Kenny does an excellent job on all service calls. 

Comment Sent On June 25th 2012: 

Ralph VanValkenburgh Forestburgh, NY:

Jim did our service and did a really great job.  Thank you. 

Comment Sent On June 25th 2012:  

Catskill Motel, Liberty NY:

Very satisfied! 

Comment Sent On June 25th 2012:  

Camp Agudah/Cam Bnos, Ferndale NY:

Thank you for your great service always. 

Comment Sent On June 14th 2012:  

Donna Conklin, Grahamsville NY:

Everyone has been very helpful, polite and nice. I’m very pleased with the service so far. 

Comment Sent On June 13th 2012:  

Thomas McGuiness, Smallwood NY:

Both men were courteous and professional and I was very happy with their work. 

Comment Sent On June 12th 2012:  

Inner Circle, Ferndale NY:

We didn’t speak to your service people. Your people are A ok with Inner Circle. Keep up the good work. Thank you. 

Comment Sent On June 5th 2012: 

William Stanich, Milford, PA:

Chris was great as always!  He did a great job and explained it all to me.

                                                                                                                                   Comment Sent On June 5th 2012:

Edward Schmidt, Rock Hill, NY:

Mr Schmidt called and wanted to extend a huge thank you. Said he called this morning for a delivery and had already gotten it. His wife has recently had 5 surgeries and this was one less thing for them to stress about and it meant a lot for us to help so quickly. 

Comment Sent On June 1st 2012: 

Nicholas Rodriguez, Forestburgh NY:

Jim was helpful, prompt and professional. 

Comment Sent On June 1st 2012:

Alan Rosenblatt, Barryville NY:

Thanks very much for the follow up.  It is much appreciated.  The technician who serviced the generator had previously done a thorough diagnostic of our heating system.  He is extremely knowledgeable.  We would appriciate his returning as needed.  We have a lot of confidence in his capability.  Please pass along our comments to him.  Thanks again!

Alan
 

Comment Sent On June 1st 2012:  

Richard McKenna, Smallwood NY:

The response from both White Lake VFD and CES was prompt. The situation was diagnosed quickly and safely. Everyone involved was courteous and professional. Still waiting for finalization of billing/credit process. 

Comment Sent On May 29th 2012:  

Margaret Curtis, Liberty NY:

Technician was pleasant and polite. Worked steadily for the 2 hours. He was neat and clean in his person. 

Comment Sent On May 25th 2012:  

Carlyn Maksymuk, Accord NY:

The technician was extremely helpful. Went above and beyond. I only wish that responsiveness from office staff was as good. 

Comment Sent On May 24th 2012:  

Russell Asnes, Bethel NY:

Excellent service. 

Comment Sent On May 22nd 2012:  

Cannie D’s, Neversink NY:

You are always friendly, helpful and timely!! I always point people your way!! Keep on keeping on!! Thanks. 

Comment Sent On May 14th 2012: 

Ralph VanValkenburg, Grahamsville NY:

The tech was a nice guy. Very efficient! 

Comment Sent On May 11th 2012:

Brian Rivenburgh, Middletown NY & Wolf Lake NY:

In regards to the old fuel oil tank removal.... “your entire crew was great to work with”.  

Comment Sent On May 10th 2012:  

Peer Deutsch, Woodbourne NY:

I like the discounts you offer! 

Comment Sent On May 2nd 2012: 

Tina Hurst, Loch Sheldrake NY:

Very pleased with your girls and drivers. Keep up the good work! Thank you. 

Comment Sent On May 2nd 2012: 

Pete Brown – Roland – “Walt”

you have a good crew, pay them well!! 

Comment Sent On April 25th 2012:

Philip Bueki, Bushkill NY:

Jim & Chris were very professional and did an outstanding job! 

Comment Sent On April 23rd 2012:

Alvin Salton, White Lake NY:

We have always had excellent service from CES. 

Comment Sent On April 16th 2012:

Eagle Plaza, Monticello NY:

Thanks for the hook-up.

Comment Sent On April 6th 2012:

William Gearhart, Smallwood NY:

I am pleased with automatic delivery and know you will continue to see there is always enough fuel as more is used during these colder months. 

Comment Sent On April 4th 2012: 

Peter Muthig, Parksville NY:

Thanks! 

Comment Sent On March 28th 2012:

Ann Hirschorn, Monticello NY:

Jim serviced our furnace when oil was spotted on the basement floor. I wish every technician that walks into my home is a duplicate copy of Jim. He knows exactly what to do, did it quickly, was courteous, helpful and a very pleasing personality with my situation.  

Comment Sent On March 28th 2012:

Martha Scoppa, Liberty NY:

Dear Michael,

I was notified last week that my propane tank needed to be replaced.  Arrangements were made by Vicky & Tom for the swap to occur early this morning.  It was important to me that I get to work early this morning for a staff meeting.  Brett & Jason were at my house before 7:30 AM. They were very polite and efficient. The tank was heavy but they managed to set the tank, relite my pilot and were on their way.  Everything went smoothly.  I called Tom to thank him but I thought the "Big Boss" should also know when a job is done well. 

Very truly yours,

Martha Scoppa 

Comment Sent On March 27th 2012:

Rosemary Cuccaro, Milford PA:

Lisa, We have been a big fan of Combined Energy since we built our home in 2007 and you are one of reasons why we are!!! Thank you for all your time and attention on this matter. Combined Energy should be so proud and lucky to have you on their team. You are so appreciated. Thank you soooo very much!

Regards,
Rosemary Cuccaro

Comment Sent On March 27th 2012:

Wildcraft Farms Inc, Swan Lake NY:

They did a great job! 

Comment Sent On March 23rd 2012:  

Jeffery LaViano, Warwick NY:

Jim is very helpful. Thank you. 

Comment Sent On March 22nd 2012: 

Lloyd Bosland, Dingmans Ferry PA:

Tom and Chris are always courteous and explain everything that they do. 

Comment Sent On March 22nd 2012:

Sullivan Realty Assoc, Monticello NY:

Appreciated the information the technician provided. 

Comment Sent On March 20th 2012:

Jane Ochsen, Dingmans Ferry PA:

Everything was handled very well from customer service to the repair job! The heater is in great shape now. Thank you for everything.  

Comment Sent On March 14th 2012:

Ruth Jones, Spring Glen NY:

RUTH JONES CALLED IN TO THANK ME FOR HER DELIVERY AND SHE ALSO SAID THAT JERRY WAS FANTASTIC. HE WAS POLITE AND WENT OUT OF HIS WAY TO HELP HER. SHE WANTED ME TO LET THE OWNERS KNOW…

Comment Sent On March 13th 2012:  

Don Bentson, Branchville NY:

Top notch with everything. Jim was perfect! 

Comment Sent On March 12th 2012:  

Robert Esteva, White Lake NY:

The quickness of service was astounding. Congrats.

Comment Sent On March 12th 2012:  

Phillip Houseknecht, Milford PA: 

We have been customers of Combined Energy Serves since we moved to Pike County in 1999 and are extremely pleased. Keep up the good work! 

Comment Sent On March 12th 2012:  

Shirley Sims, Monticello NY:

Kenny always does a good job. 

Comment Sent On March 10th 2012:  

William Andrews, Wurtsboro NY:

Good job! 

Comment Sent On March 9th 2012:  

Doug Tunno, Monticello NY:

The service technician was very good. He worked quickly and was very polite. 

Comment Sent On March 8th 2012:  

Barbara Higgins, Rock Hill NY:

Excellent service! Professional technician – you’d be proud to be represented by Jim. He serves you well, keep him on your staff!! 

Comment Sent On March 6th 2012: 

Marcia Yoder, Mill Rift PA:

Thank you CES team. 

Comment Sent On Feburary 25th 2012: 

Anne Foley, Bethel NY:

Jim was thorough and very knowledgeable. We felt well informed. 

Comment Sent On Feburary 24th 2012: 

Anthony Barletto, Callicoon NY:

Propane was delivered while we were not in. Very happy with the service and “always” responsive and well-timed with our needs. 

Comment Sent On Feburary 23rd 2012: 

Tony Boritz, Glen Wild NY:

I have received good service from CES over the years. Thank you. 

Comment Sent On Feburary 21st 2012:

Nicholas Zanzonico, Ferndale NY:

Time delivery A++ 

Comment Sent On Feburary 20th 2012:

Diane Dineen, Summitville NY:

Jim was excellent. He was knowledgeable and explained everything and is very nice. I would ask for him if anything else needs your services.

Comment Sent On Feburary 14th 2012:

Peter Williams, Dingmans Ferry PA:

Your staff is the best.  

Comment Sent On Feburary 6th 2012:

Shirley Sims, Monticello NY:

Kenny has been here before and the first time he had to redo what the man did a few days ago. I also didn’t have to ask for Paul, the service man who never called me back. The woman on the late shift took care right away along with Kenny.  

Comment Sent On Feburary 6th 2012:

CRMC – Harris NY:

I would like to take this opportunity on behalf of the Women’s Health Center and Sr Management team at CRMC to thank you from the bottom of our hearts. CES’s person commitment to Sullivan County and its battle to fight breast cancer is to be commended. The “pink truck” is quite noticeable and we are honored to be a part of your dedication to our community. Thank you for your very generous donation. We will make sure that the money is spent fighting breast cancer. 

Comment Sent On Feburary 3rd 2012:

Alan Umbria, Dingmans Ferry PA:

The technician was friendly and knowledgable 

Comment Sent On Feburary 3rd 2012:

Shalom Mountain Inc, White Sulphur Springs NY:

We were pleased with the prompt service to your needs from the dispatcher to the service technician who came to repair gas leak. He was professional, courteous and reassuring.   


Comment Sent On Feburary  3rd 2012:

Phillip Houseknecht, Mildford PA:

WE HAVE BEEN CUSTOMERS WITH CES SINCE 1999 AND HAVE BEEN EXREMELY PLEASED! KEEP UP THE GOOD WORK!

Comment Sent On Feburary  1st 2012: 

James Danko, Dingmans Ferry PA:

Good job!! 

Comment Sent On January 31st 2012:   

Fitness Factory, Monticello NY:

Thanks. We appreciated your good service.

Comment Sent On January 27th 2012:  

Debra Rantala, Dingmans Ferry PA:

Great job. Nice guys to work with! Thanks. 

Comment Sent On January 23rd 2012: 

Bill Rieber, Glen Wild NY:

Did a nice job. Nice guy. 

Comment Sent On January 22nd 2012:

Linda Mulligan, Honesdale PA:

The technician was very professional and we appreciate that he came out to help us. Thank you!  

Comment Sent On January 16th 2012: 

Philip Milo, Wurtsboro NY:

Jim was excellent in knowledge of Buderus boiler.

Comment Sent On January 14th 2012: 

Jack Agnew, Grahamsville NY:

It took awhile to get but once the work order went through they were here right away. 

Comment Sent On January 12th 2012:  

Elizabeth Palumbo, Swan Lake NY:

Jim was very friendly. He explained everything well and represents your company in a very positive fashion. I hope he is acknowledged for the great job he does. 

Comment Sent On January 12th 2012:  

Seymour Berenson, Hurleyville NY:

Thank you for servicing our residence so promptly. We left on vacation with a worry free mind! 

Comment Sent On January 10th 2012:  

Norton Hyman, Monticello NY:

The gentleman who serviced us did a great job. He was courteous and helpful. Nice to have had him. 

Comment Sent On January 5th 2012:  

William Roskilly, Liberty NY: 

Thanks to the delivery man, this problem was observed. The techs (Chuck & Brian) did a good job. Thank both men. 

Comment Sent On January 5th 2012: 

John Perkins, Monticello NY:

Thank you for the prompt response.  

Comment Sent On January 5th 2012: 

John Boyle, Milford PA:

Personable and helpful staff. Very satisfied! 


Comment Sent On December 8th 2011:

John Marin, Kerhonkson, NY:

Called to say he got his delivery today and that we were a great company.  Said the driver (Bob Potenza) and Angela in office were both great.


Comment Sent On November  29th 2011:

Chuck Petersheim, Eldred NY:

Mike…. And thanks for the great service over the past month….

As far I hear (which is not much, which means its going good), your team is really helping us out.

Thank you.

Chuck Petersheim, Owner

The Catskill Farms 


Comment Sent On November  22nd 2011:

William Finnigan, Stone Ridge, NY:  

Your service tech returned as requested, the guy was great. The install went well and worked fine....good job!


Comment Sent On November  15th 2011:

David McDonald, Dingmans Ferry PA: 

Very good service as always!

Comment Sent On November  13th 2011:

Mary Milano, Forestburgh, NY:  

Your service tech Ty really knows his “stuff”.  I appreciate his attention to details & welcome him anything my furnace needs attention.

Comment Sent On November  11th 2011:

Makovic Homes, Monticello, NY:

Jim Wells & Paul Leyko (service manager) are a pleasure.  Working with them is very easy with their friendly & knowledgeable approach to service.  All the girls that answer the phones are nice too! 


Comment Sent On November  10th 2011:

J. Buckley, Ellenville NY:

Today I had one of the service people from Combined Energy Services come to my home today to do a routine service on my furnace. (Ty)

I have in all the years having this furnace serviced I have never encountered a more professional service person. He did tests that nobody else did and explained with clarity what he was doing. I usually do not write these emails but this time I felt it was important that your company knew what a great employee you had.  


Comment Sent On November  9th 2011:

Robert Scoyni, Monticello, NY:   

I am pleased with the service from CES – always very good!


Comment Sent On November  9th 2011:

Greeley Fire Dept, Greeley PA:  

Great job...keep up the good work.


Comment Sent On November  6th 2011:

Rita Finnigan,  Liberty NY: 

Rita called today to say she wanted to thank Kevin R. for being so nice & professional when he was called out on Sunday for a special delivery. He lit her pilots and got everything taken care of for her. She is very happy with Kevin's service.

Comment Sent On November  5th 2011:

Brian Rivenburgh, Middletown, NY:

Tech Kenny was very helpful and did a great job. I like his disposition, friendly and willing!



Comment Sent On November  4th 2011:

Albert Larson, Livingston Manor, NY:

Mr. Larson called, said he wanted to let us know that Brett was at his home today to replace his propane tank and he is a very nice young man, did a great job and placed the tank right where he wanted.  


Comment Sent On November  1st 2011:

Cannie D’s Store in Neversink NY:  

I do recommend you all the time!! 


Comment Sent On October  31st 2011:

Bajada – Kerhonkson, NY:

Service repairman Kenny was great!!!  He was very professional.  He knew his business. I could not be happier with the service call.  All problems were resolved. Thank you.


Comment Sent On October  29th 2011:

Mike & Devron McDermott, Dingmans Ferry PA:

Dear Christine:  As per our phone conversation, the E-Z Chair Plan we spoke about is enclose.  Thank you so much for your polite & helpful assistance with this matter. I wish to thank all of you in the Dingmans Ferry office for all your help!


Comment Sent On October  28th 2011:

Phil Manzione, Bethel, NY:

Post annual cleaning / tuning of heating system:  …a pleasure.  Thanks to all your staff.  


Comment Sent On October  26th 2011:

Stephen Shipley, Livingston Manor NY & Manhattan NY:  

Location and hookup of the new propane tank exceeded expectations.  Tom in the office was great to work with and very responsive.  Thanks and keep it up!


Comment Sent On October  18th 2011:

Beatrice McHale – Livingston Manor, NY  & Setauket, NY:

I’ve been very satisfied with your service… your service department is excellent.  Many thanks to Paul, he is so patient, pleasant, helpful, punctual with all his calls.  Don’t ever lose him – he’s your ‘ace in the hole”!  Many, many thanks to CES and especially Paul. 


Comment Sent On October  17th 2011:

George Logothetis, Woodbourne, NY:

Your service tech was great, very knowledgeable & helpful.


Comment Sent On October  14th 2011:

Julia Corby, Dingmans Ferry, PA: 

Chris gave good service, nice technician.

Comment Sent On October  14th 2011:

Glenn Horton, Woodbourne, NY:  

Thrilled to have a gas oven!


Comment Sent On October  14th 2011:

Peter Maletta Lake Adventure PA & Freeport NY:  

The service technicians who installed the equipment were very professional & good in July. The technicians that serviced my place in October were the same.  (Tom & Dan techs)
 


Comment Sent On October  13th 2011:

Coley Fudge, Kerhonkson NY:   

The technician who came out was superb!!  (Brian S). He helped out the old couple living in the apartment and did more than was called for putting their minds at ease. It makes me continue using CES for our fuel supplier because of such classy and helpful people.   Thanks!!  


Comment Sent On October  12th 2011:

Luis Velasco, Monticello, NY:

Luis said he was happy with furnace cleaning & tune-up that was done for him recently.

Comment Sent On October  11th 2011:

Robert & June Barrett, Smallwood NY:  

30 year CES Customers:  Kenny is a nice young man, very polite, helpful and competent.  (annual heating system service & tune-up).  


Comment Sent On October  11th 2011:

Marion Kurtz, Dingmans Ferry, PA: 

Your service technician was very professional and patient.  (Tom V).
 

Comment Sent On October  6th 2011:

Oscar Montalvo, Sunrise Lakes / Milford PA:  

Combined Energy Services has been servicing my homes for last 10 years.  Chris Roberts and staff have been providing excellent services.  Thank you.

 


Comment Sent On October  4th 2011:

Jean Riccardi, Shohola, PA:

The Technician (Tom V) was polite, very informative & quick to find and fix the problem with my gas gas furnace.  Job well done & thanks!


Comment Sent On October  2nd 2011:

Louis Barbanera, Bethel NY:

Your service tech Jim always does a great job.  He is knowledgeable & explains what he has to do. I have never experienced any problems after he performed the maintenance.  We are very pleased.


Comment Sent On September 28th 2011:

Wendy Wisniewski, Kerhonkson, NY:

I always find your service & customer service representatives to be helpful and friendly.  They have a tough job dealing with the public.  Their patience & dedication are greatly appreciated.

Comment Sent On September 27th 2011:

Diana Schnell,  Milford, PA:

I am sending this email to thank Christine, who answered my calls as a new customer, regarding the scheduling of a delivery date for a propane tank. Christine was very patient with me, handling  this whole matter in a very professional manner, never making me feel as though I was becoming a nuisance with my continuous calls for new delivery dates for my propane tank. Kudos to Christine for her professionalism. I just felt that Combined Energy Services should be made aware that Christine is an asset to the company.         


Comment Sent On September 15th 2011:

Ellenville / Wawarsing Chamber of Commerce:  

Re annual furnace cleaning….the technician as pleasant and efficient. 


Comment Sent On September 15th 2011:


Ron Goldberg, Jeffersonville NY:

Chuck went ABOVE AND BEYOND with his delivery today, and he does not usually call places like this but he really appreciates the great customer service Chuck provided.  He said Chuck saw that his tank was low upon delivery and called Mr.Goldberg to see if there was any way to access inside the house to make sure pilots were still lit... He was just very happy to see that Chuck cared :)


Comment Sent On August 25th 2011:

Marcus Henley, AGY Corp, Ferndale, NY:

The gas system installation has all been very well done. I am very pleased with what we are going to have. We give regular tours of the farm and I have been explaining the installation, how it is better for the workers and the animals, as it makes running out of fuel in any one place a thing of the past. I also believe it will save us money and the situation with our prior propane supplier was unacceptable.
 

Comment Sent On August 25th 2011:

Daniel Bates, Parksville, NY:

Our service tech Matt did great job when responding to a gas odor call.  Said he sure knows what he is doing and was very thorough with the explanation.


Comment Sent on July 27th 2011:

John from The Algonquin Restaurant, Bolton Landing, NY:

 

Just had my first opportunity to work with Therese in your billing dept.  All I can say is…….

 

What a pleasure!

 

Thanks for covering the Bolton Landing area!

 


Comment Sent On July 18th 2011:

Nancy Fredericks,  Broker/Owner Catskill Castles Realty, Forestburgh, NY:

Thank you so much, Lisa, you have been wonderful!  The new owners Schreiber have already contacted CES.

Comment Sent On July 18th 2011:

Osbaldo Rich, Ellenville NY:

I just spoke with Osbaldo Rich.  He repeatedly commented on how wonderful Ruthann in the credit department was to him, and how much he appreciated her working with him.  Ruthann was very kind and understanding of his situation, and he appreciated that. 


Comment Sent On June 30th 2011:

Mr. Friedman,
Tri Star Village resident Woodridge NY:
 
Called to confirm service for his water heater, which was already completed.
 
He thanked me for a wonderful company we are and said it shows by the number of years we have been in business.  He is only here for the summers but makes it a point to mention us to other people whenever possible. Said anyone he has ever had to deal with here has always made his experiences favorable.

Comment Sent On May 31st 2011:

Jared Kaufman, Monticello NY: 

Said that he spoke with Heather and she was very helpful, knew exactly what he needed, described the thread count specifications, set up the charge since he was out of town and saved his holiday weekend.  Wanted to pass along that you did a GREAT job and appreciated the service


Comment Sent On April 1st 2011:

Peter Chester, Monticello NY: 

Wanted to say how  the great service by Kenny Atkins Jr. Mr. Chester called for an emergency service call Sunday at 8 a.m.  He said Kenny called him back in less than 10 minutes arrived at before 10 am. Kenny came in did a great job and was efficient and professional. 


Comment Sent On Mar
ch
24th 2011:

Joyce and Mel, Masten Lake, NY:

Hi Mike...Hope all is well in spite of a snowy & icy winter. We are still in FL for another month so will see you soon. Wanted to compliment CES on the recent postcard I received showing the amount per gallon plus total amount I saved by using the pre-pay option & one comment on the card struck me....thanks for doing business with a locally owned company. That was excellent and a very important message so kudos to you for choosing it! Stay warm and well & say hi to your parents....


Comment Sent On Mar
ch
15th 2011:

Joseph S. DiPietro, Dingmansferry PA:

Mr. Mike Taylor,
On 3/15/2011 I called your Dingmans Ferry office and spoke to Lynn about a propane smell in my house.  She immediately dispatched a technician to my home to check for leaks.  The technician checked the entire exterior propane system.  I was detained at work and was unable to come home to let the technician inside to check the rest of the system.  On 3/16/2011 at 8 AM two service technicians Ed and Tom arrived at my door to check for leaks inside my home. Long story short and later that day a defective valve in my furnace was replaced by Tom.

As a loyal CES client, I just have to say that I am very pleased with the service performed on my heating system, the professional treatment from your staff, and the respect that was giving to my home.  Aside from being thorough, Ed and Tom answered all my questions intelligently.  Lynn was right on top of the situation and genuinely concerned with solving my possible hazard.  I commend Ed, Tom and Lynn for a job well done.  The due diligence of all three staff members resulted in one happy CES client.  Thank you.

 Cordially,

Joseph S. DiPietro


Comment Sent On Mar
ch 14th 2011:

Martha Hull, Hankins, NY:

Said service tech (Brian) did a great job. She is very happy with the job.


Comment Sent On March 1st 2011:

Richard Busse, Napanoch NY:

Said
"You can pay the service in full, i think the amount is a bargain for the best service i receive everytime. I am totally satified the all three techs, Kenny Atkins Jr, Jim Wells, and Dave Wing".

Comment Sent On February 28th 2011:

Normita Sobell, Forestburgh NY:

Said Brian Steketee did a great job and she is very happy with the work on her gas and heating system.

Comment Sent On February 24th 2011:

Annie Nepal, Jeffersonville, NY:

Dear Paul,
                I want to thank you so very much for the incredible customer service that you provided me. Your promptness in addressing my needs is impressive.

Your employees, Brian and Billy( colonel potter) just left, and their patience and friendless is so nice to see. They explained things in a manner that was easy to understand and did not seem to be annoyed in the least.

I will definitely recommend CES to anyone that is in need of a professional and honest propane supplier.

Thank you once again.
Your grateful and loyal customer,
Annie Nepal


Comment Sent On February 10th 2011:


David Medress, Middletown NY: 

Said the guys that installed the new tank were excellent. They worked very hard and knew their stuff.  It was a pleasure dealing with them.


Comment Sent On February 2nd 2011:

Russell S Asnes, M.D, Bethel NY:

Dear People,
I would like to acknowledge and express my appreciation for the excellent and professional repair services recently provided at our home in Black Lake by your Service Technician,Dave. It is a comfort to know that when we need help, we can always count on receiving prompt, professional and courteous service.
Sincerly Yours,
Russell S Asnes, M.D

Comment Sent On January 31st 2011:

Luis Rios, Bloomingburg NY:

Said he is very happy with the techs that did work in his rental house in Monticello on Jan 31st
.

Comment Sent On January 23rd 2011:

Al Shamah, Rock Hill, NY: 

Says "Your guys did a great job.  Thanks for the amazing service!"

Comment Sent On December 23th 2010:

Wendy Wisniewski, Kerhonkson NY:

Called to say that she was satisfied with the recent service that was provided by our service tech Brian.

Comment Sent On December 20th 2010:

Judy Pilney, Jeffersonville NY:

Called to say how wonderful Pete is and to thank him for all his help setting up her services with CES.

Comment Sent On December 16th 2010:

Mrs. Scarano, Edwards Rd. Monticello NY:

Called to commend Kenny Atkins Jr, the work was efficent and professional and very hppy with the work.

Comment Sent On October 28th 2010:

Tony Patane, Narrowsburgh NY:

Mr. Tony Patane said we have the best service techs & a very good business. The tech was Brian.

Comment Sent On October 21st 2010:

Amanda at Ithica Beer:

Stated that she usually gets Antoinette when she calls into the office and how pleasent she is and professional.

Comment Sent On October 18th 2010:

Gina Rauner, Ellenville, NY:

Called to compliment our delivery driver, Bob Potenza and our company. Said he is always nice to deal with.

Comment Sent On October 15th 2010:

Alan Whitney, Forestburgh, NY: 

Was very happy with tech (Brian) when he hooked up his new stove.

Comment Sent On October 15th 2010:

Audrey Lynn, Grahamsville, NY:

Said Kenny was very good when he went to her home on a service call on her oil burner.

Comment Sent On October 15th 2010:

Mr. Levine, Forestburgh, NY:

Called & said he only wants Dave Wing to service his boiler. Did a wonderful job.

Comment Sent On October 15th 2010:

Lori Wendt, Hurleyville, NY:

Said Dave Wing was her tech as well and was very professional.

Comment Sent On October 15th 2010:

Rosemary Corr, Smallwood, NY:

She said
our tech Dave Wing was good and very informative.

Comment Sent On October 15th 2010:

Lynn Marsala, Monticello, NY:

Said
our service techs Chet and Bill did a great job hooking up her new stove.

Comment Sent On October
13th 2010:

Barry Yoder, Narrowsburg, NY:

Called to let us know that he was very happy with our service tech Kenny. He said he really knows what he's doing and his condensate pump doesn't make any noise since he's been there to repair it.

Comment Sent On October 13th 2010:

Phillip Malone, Team USA, New York, NY:

Mr. Taylor,
I would like to pass recognition over to Teri in your office. Over the past few weeks, it has been a struggle trying to work through our accounts, which are many. After an escalated call, I was put in contact with Teri who made it her personal goal to work our issues out. From day one she has always taken this customer service experience to the next level and today, she was over the top with excellence by 'making it easier for me'. I truly appreciate her putting in the extra work/effort to get our CES utilities under control. I ask that you please speak with her and have her show you all the work she put in, including the fax I received today from her!
Again, thank you Teri -- it was a pleasure working this out with you!
If there are any questions, please give me a call.

Thanks,
Phillip Malone
Team USA
New York, NY

Comment Sent On October 6th 2010:

Laurianne Kassay, Parksville, NY:

To whom it Concerns,
I am writing to share an experience with an employee there at Combined Energy.
One year ago, I purchased a family members home in Parksville, NY. Not being familiar with how things ran upstate, Bernadette was happy to walk me through the basics and help me understand.
One year later I incurred issues with billing and once again Bernadette was there willing and able to sort through it all and straighten it out. Kudos to whomever hired her !! She's pleasant, efficient and a great asset to the success of your customer service.
Thanks for allowing the pleasure.

Sincerely,
Laurianne Kassay
Parksville, NY

Comment Sent On September 27th 2010:

Chaim Einhorn from Woodbourne NY:

Said the service tech Ty Banks did an AMAZING job!!!

Comment Sent On September 22nd 2010:

Matt Magee from Narrowsburg NY:

Hi Jeff,
I'm writing to say that for the past 10 years my partner Randall and I have been supplied with propane and #2 oil by Combined Energy Services for our heating, cooking and pool heater needs. We have had some unsuccessful relationships with our vendors in Sullivan County for these products but now that we use CES we've found their services to be consistently at a high level. what i mean by this that when we place an order the product or service is delivered in a timely manner. Billing is also done in a completely professional way.

I personally and highly recommend CES!!
Best Regards
Matt Magee


Comment Sent On September 21st 2010:

Louis Barbanera from Bethel NY:

I called Louis Barbanera and he said the tech, Jim Wells is great and wants him next year!

Comment Sent On September 20th 2010:

Mark Sanok from Grahamsville, NY:

Mark Sanok wanted to call you for the quick turn around for service and the tech did a a great job! The tech was Jim Wells


Comment Sent On September 17th 2010:

DEBRA STRECZYK from Ellenville NY:

DEBRA STRECZYK TOLD ME HOW WONDERFUL DR. BOB (Bob Potenza) WAS.  HE WAS POLITE, EFFICIENT AND JUST A NICE GENTLEMAN. SHE IS VERY HAPPY WITH OUR SERVICES.


Comment Sent On September 10th 2010:

Sebastian Cerauto from  Livingston Manor NY:

Called after we did a service call & he is very pleased with Dave Wing.  He said he did a great job on his boiler.  In the future he would love to have Dave come to his house.

Comment Sent On August 24th 2010:

Cathy Wilson from Monroe, NY:

Called the office. She had a question on her bill, since she is a new customer and not familiar with how things go. George and Brett delivered her tank.  She couldn’t stress enough, how terrific we are. They guys were there, delivered her tank, very quick and efficient. " You guys are terrific!"  " You are great!, I love you guys!"   So, I thought you might want to know we have a very happy new customer.


Comment Sent On August 12th 2010:

Customer called to let us know what a good job that was done when we did the install at Tor Place. Said she did not even know if they were doing work. They were all very nice to deal with, and could not thank us enough. She is looking forward to doing business with us.


Comment Sent On August 12th 2010:

Marilyn Levine from Loch Sheldrake, NY:

Marilyn Levine said Therese is a very nice person. Every time she calls here she likes to speak to Therese because she is very helpful. 


Comment Sent On July 30th 2010:

I received a call from a lady named Kim saying that she called the other night about a gas odor coming from her neighbors home on Tuthill Avenue in Ellenville.  She said that she wanted to "Commend our fast service & also commend the very competent, nice service tech that responded."  The Tech that night was Don Arnott.

Comment Sent On July 27th 2010:

June Erway called and said that "Our tech Ty Banks was at her house yesterday and he was very good and very nice." She said she will defintely be calling back if she needs anymore service.


Comment Sent On July 20th 2010:

Margaret Hazen from White Lake NY:

Called to thank us for the delivery so quickly.  Also wanted to compliment Chuck and I.  Said that when Chuck came to fill the tank he was a pleasure to deal with and we should be very happy that he represents this company.  Also thanked me for always being there for her to help her with her accounts. 
Wanted me to extend this info to Mike. 


Comment Sent On July 14th 2010:

Lee Gordon from Forestburgh, NY:

I was speaking to Lee Gordon tonight & he said' "You guys are great! Wonderful service."


Comment Sent On June 8th 2010:

Janet Veale from Kiamesha Lake, NY:

Dear CES Supervisor Teri,

I am writing to let you know how much I appreciated the help I got from your employee Ruth Ann. I was shaken up on Saturday when I received a second bill for the same period, only for nearly half the amount of the bill I had received a week or so earlier (and which I had just mailed out a payment for?!) Fortunately, Ruth Ann was quick to figure out what had happened. She then advised me a simple way to straighten things out, which has worked out just as she said it would, thanks to her extra attention paid to my solving my payment problem. People who "go the extra mile" to help other people deserve recognition, so please do something special to let Ruth Ann know that she is doing a great job!
With Appreciation,

Janet Veale
CES Customer 


Comment Sent On May 27th 2010:

Ted Kowalyk from Glen Spey, NY:

Ted Kowalyk called because we're setting his tank up tomorrow.
He said "Antoinette gave 110% to opening his account. She explained our policies very well. He is also happy with myself when he called last week to ask about our services."
He is sending in a letter to the office manager to tell how his experience with us was.


Comment Sent On May 25th 2010:

Robert Scoyni from Monticello, NY:

Tonight I called Robert Scoyni and he was very pleased with the service tech & the time it took to get the job done.
He said the service tech was "Excellent".
The service tech was Jim.  


Comment Sent On May 22nd 2010:

Nathan Daniel from Monticello, NY:

Today I had called Nathan Daniel re: service call follow up after the call. He said the service tech was "Excellent Excellent Person”. 
The service tech was Don Arnott.


Comment Sent On May 20th 2010:

Patricia Levine from Rock Hill, NY:

I had to call Patricia Levine today. She also said the driver who del to her yesterday was very nice. I looked thru Tom's sheets & I found it was Tom Turner.
Regina Minena

Comment Sent On May 17th 2010:

I spoke to Shania (wife) and she said her & her husband are very happy with our service. Neighbors have been trying to get them to switch to another co. and they're staying with us. They're happy we're giving them a tank with a gauge. She said it makes it easier for them.

Comment Sent On April 15th 2010:

Abraham Jeremias from Fallsburg, NY:

I just spoke to Abraham Jeremias and he said to tell you he told the Board of Lake Forest Tom is a pleasure to work with and recommend them to use our company.


Comment Sent On March 18th 2010:

Paul Hnatiw from Sundown, NY:

Paul Hnatiw; wanted to let us know that Tom & Sergio were outstanding employees, and also said they went above & beyond and was very pleased with our service.  


Comment Sent on March 9th 2010:

Customer called to say JIm & Ed were very professional and nice to deal with. Just had tank installed on Monday 03/08.  


Comment Sent On March 2nd 2010:

Called to let us know Tom did a good job, and was on time - happy customer. 


Comment Sent On March 2nd 2010:

Just wanted you to know that a Mr. O'Regan called to say Tom Vivirito went out of his way to find his underground tank to make a delivery to him today. He said "Tom is an asset to our company and we should be proud to have him as an employee with CES."

Comment Sent On February 18th 2010:


Good morning Therese,
You are amazing!  Seriously, thank you so much.  I have been so fortunate to find myself working with the nicest people during these early stages of home ownership.  It means a lot to me as I navigate these new waters.... and all of the expenses that come with it! :)
We can completely keep the credit on file for future deliveries - I will need refills, so it makes sense.
If you would, send my gratitude to Moose please.   I greatly appreciate his kindness to extend this intro rate to me.  I hope bringing Christina into the mix was not considered a negative but a positive as she too is happy to be working with CES now.

Many thanks, Susan

Comment Sent On January 27th 2010:

Hedwig DeMay from Grahamsville, NY:

Bernadette,

Mom would like you to pass this on to your supervisors about the 2 men who came up on Monday and fixed her furnace. She loves them, they were very polite and nice to her. She want NOBODY but them to come in case something happens again. They took the time and explained everything to her and they made her feel like a person. She says that they should get a raise or dinner card for all their hard work. Please thank them from me also.

Thank you;

Mrs. Hedwig DeMay


Comment Sent On December 15th 2009:

Wanted to thank us, said we have wonderful staff, good techs and was very happy with our service over the years and could not thank us enough.  


Comment Sent On December 4th 2009:

Mrs. Rosenberg, older woman, long time account called to praise Jim Wells with how thorough he was with finding the minor gas leak her daughter insisted she smelled. Said he was courteous, informative and persistent. A very good asset to our company.

Comment Sent On December 4th 2009:

Chris Reiner from Andover, NJ:

FYI, your guys are the best. My dealings with your company, starting last year have been excellent, and it's always the people. I like your people. Thank you.

Chris Reiner
Reiner Pump Systems, Inc. 


Comment Sent On December 3rd 2009:

Mrs. Finnegan from Liberty, NY:

Mrs. Finnegan came in to pay for the service call she had & wanted to let us know that she was very pleased w/Jim Wells.  She said he was pleasant, neat & very nice to deal with.

Comment Sent On December 1st 2009:

Stu Frank from Bloomingburg, NY:

Stu Frank was in yesterday.  He said that "Jim Wells was the technician who was at his home last.  He is very professional, and it is a pleasure to have him come to his home.  When Jim is there he doesn’t have to be concerned or worry about who is in his house. He doesn’t have to watch him and he is confident that the job is getting done.  All of our employees should be like him."


Comment Sent On June 18th 2009:

Albert Casale:

I would like very much to commend Kenny Atkins, Jimmy Carter, Tom Vivirito for their professional attitude and excellent work when they installed my
split air and heatpump  a while ago. please inform Mr.taylor. and thank
those men for me... Albert Casale... Mountain Dojo Martial Arts. 


Comment Sent On June 15th 2009:

Mrs. Gregory called to say that the young men that you had working on her system are GREAT!  Very knowledgeable and very respectful.  She said thank you so much for bringing them into her life.

Comment Sent On June 12th 2009:

Just a note to thank you and your staff for helping me in a time of need and to respond so quickly and efficiently.
Your installers were just terrific, professional, courteous and performed all there tasks in an orderly workman like manner.....you should be proud.
Thanks again for a job well done.

Richard Mortman 


Comment Sent On March 4th 2009:

Dave,

Following up on our conversation yesterday I wanted to let you know that Sal was very efficient in both manner and work ethic. He was respectful and more than diligent about the keeping the library clean and orderly. It is so nice when contractors take the time to look at the site from the point of view of the client. Please let Sal know, his work was noticed and appreciated. Also, a shout out to Kenny who has some quality management skills.

Susan

Susan Scott, MLS
Director
Western Sullivan Public Library

Comment Sent On October 26th 2008:

Dan Krueger from Huntington, NY:

To Combined Energy. This e-mail is a follow up to an installation I recently had performed at my second home in Roscoe. Dave Lounsbury met me there a month before the project to work out a new system. Since it was a long distance project the timing was crucial. Well he came through with his promise. The furnace is whisper quiet, more efficient, and the heat is more uniform than it ever was. The crew of men who installed it was both knowledgeable and courteous. Particularly Dustin, the main mechanic was very knowledgeable, answered all my questions and concerns, and proves to be a valuable asset to your company. Also Ki (not sure of the spelling) stayed with the project to the end, and he too made my installation go along easily. I would like to take this opportunity to thank your company, the sales staff, and mostly the installation crew for a job well done, and completed on time as promised.

Yours,
Dan Krueger
 
 

Designed and Maintained by eVISIONS